Refund policy

For clothing items, we are happy to accept returns or exchanges made within 14 days of the postmarked delivery date. Items must be unworn, unwashed and unaltered with tags attached to be eligible for refund. 

Please note shipping charges will not be refunded. Pre-order and made-to-order items are final sale and not eligible for return or refund.

Please e-mail us at shop@provencepoiriers.com to arrange a return.

All other items cannot be returned, but please reach out if you would like to make an exchange.